Just after I get to work today, I get a call from a lady, and the first thing she says is "DO YOU TAKE CASH?" I said "Sure, cash, credit cards, MO's ( Read more... )

Holy fucking shit!   A whole new level i had not seen in years!  (use to happen alot before though hmmm)

Guest comes in with our favorite speech....(add a tone you can spot from a mile away)

"whats your absolute best available rate tonight" (really means "whatever you tell me I will not approve")

I get all her discounts (which we all know are all ( Read more... )

WTF!   Ok so we send reservation confirmations which is pretty much just us filling a template with the guests info and sending it as an attachment through e-mail ( Read more... )

Today is one of those days again!! ( ......... )

So the PM was doing room checks this morning and found standing water in one of the rooms. So she went up to the second floor and asked the people in the room above it if she could come in. She goes into the bathroom to find that the toilet tank no longer exists. Apparently it had broke off and the people who were staying in the room for the past ( Read more... )

Wow just had a douche guest ( ....... )

Within 2 hours of starting my shift...  3 different guests.

Guest:  This is yesterday's newspaper!  Todays hasn't come yet??
Me:  No, no new papers today.  It's Christmas.

Guest:  Do you know where I can get currency changed?
Me:  I don't know of anywhere that would be open.  It's Christmas.

Guest:  Have you ever been to these ski resorts?  (Shows me ( Read more... )

A guy came in tonight talking on his cell phone and literally threw a piece of paper at me.  My mother brought me up not to interupt people when they are talking on the phone, so I polightly ignored him.  His wife came in almost imediately and gave him a look that could melt ice at 25 paces!  We had a great talk, and I got her all checked in, and ( Read more... )

( I hope you guys got to say this to someone and I want to hear your stories too!!! )

Why oh why does the moon go into that position and create the gravity pull that pulls all the Dumbasses to this hotel all in one day and just during my shift ( Read more... )